Imprint

Information according to §5 DDG and §18(1) MStV

Two statutes require this, not one. §5 DDG covers commercial online services, and §18(1) MStV requires any provider of telemedia not serving purely personal or family purposes to keep its name and address easily recognisable, directly reachable and permanently available. Both are satisfied by what follows. §18(2) MStV — the heavier duty that attaches to journalistic and editorial content — does not apply here: Terminoo reproduces one letter to the one person who scanned it, with no editorial selection, no periodicity and no audience.

A sole trader represents himself, so there is no separate "represented by" line — that requirement in §5(1) no. 1 DDG applies to legal persons.

Contact

§5(1) no. 2 DDG requires a means of "immediate electronic contact and direct communication". The email address is the element the provision names explicitly; a second channel has to sit alongside it. A contact form on its own — without an email address — has been held insufficient, which is why both are given here.

No telephone number is published, and none is required. The Court of Justice held in C-298/07 (deutsche internet versicherung, 2008) that the additional means of communication need not be a telephone number, and that an electronic enquiry form qualifies where the provider answers promptly — the judgment discusses a reply within 30 to 60 minutes during business hours. That is the standard this form is held to.

Register entry

None. The business is a Kleingewerbe and is not entered in the commercial register, so no HRB number exists to state.

VAT

No VAT identification number under §27a UStG. The provider is a Kleinunternehmer under §19 UStG and has not been issued one. A Steuernummer is not a substitute and is deliberately not published here.

Where the app is sold, Apple and Google are the merchant of record and handle store-side VAT.

Responsible for content under §18(2) MStV

None named. The provision does not apply.

§18(2) MStV requires a responsible person for journalistisch-redaktionell gestaltete Angebote — content composed editorially and published to an audience. Terminoo publishes nothing: it explains a letter you photographed, on request, to you alone. There is no editorial selection, no periodicity and no audience. The same wording carries the journalistic duties in §19 MStV and the right of reply in §20 MStV, so none of the three attaches here.

Consumer dispute resolution

We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.

§36 VSBG requires such a statement to be made where it applies, and requires it to be true. Ours is: taking part is voluntary for us, no rule compels it, and we have not undertaken to take part before any board. §37 VSBG is unaffected — if a dispute with you cannot be settled, we will point you to a competent arbitration board at that point.

The European Commission's ODR platform ceased operations on 20 July 2025. The old obligatory link is no longer required and is deliberately not shown.